Terms and conditions
By accessing or using our website, services, and/or software (hereinafter collectively referred to as the "Website"), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions ("Terms"). These Terms are a binding contract between you and us, and they govern your use of the Website.
Account Registration
- Eligibility: To register an account on our Website, you must be at least 18 years old and not prohibited from using our services under any applicable laws or regulations.
- KYC and Verification Requirements: You are required to provide valid identification and proof of address for the purposes of Know Your Customer (KYC) and anti-money laundering (AML) compliance. We reserve the right to request additional documentation as necessary.
- Responsibility for Account Security: You are solely responsible for maintaining the confidentiality and security of your account login credentials, including your username and password.
Deposits and Withdrawals
- Accepted Payment Methods: We accept various payment methods, including Visa/Mastercard, Bitcoin (BTC), Ethereum (ETH), and USDT. Details on processing times and fees are available in our FAQ section.
- Minimum and Maximum Limits: The minimum deposit amount is AUD 30, while the maximum deposit limit per transaction is AUD 10,000. For withdrawal purposes, the minimum amount is AUD 50, with a maximum of AUD 5,000 per transaction.
- Processing Times and Fees: Deposits are processed instantly, while withdrawals may take up to 3 days for Visa card payments. No fees apply to deposits or withdrawals via cryptocurrency.
- Anti-Money Laundering Policy: We comply with all applicable AML regulations and reserve the right to request identification documents from you at any time.
Bonuses and Promotions
- How Bonuses Are Credited: Bonus funds are credited to your account according to our published promotion terms.
- Wagering Requirements: All bonus funds must be wagered 40 times the amount of the bonus before withdrawal, unless otherwise specified in our promotions terms.
- Expiry and Abuse Clauses: Bonus funds expire after 14 days if not used in accordance with these Terms.
Gameplay and Fairness
- RNG Usage: We utilize a Random Number Generator (RNG) to ensure the fairness of all games on our Website.
- Game Malfunctions: In the event of a game malfunction, we reserve the right to void all bets placed during such period.
- Limits on Play and Responsible Gaming Tools: We provide various tools for responsible gaming, including deposit limits, time-outs, and self-exclusion options.
Responsible Gambling
- Self-Exclusion Options: You may request voluntary self-exclusion from our Website at any time.
- Deposit, Wager, and Session Limits: You can set personal limits on your account to promote responsible gaming practices.
- Help and Support Links: We provide links to various support organizations for those struggling with problem gambling.
Prohibited Activities
- Bonus Abuse: We reserve the right to void bonus funds if we suspect any form of abuse or manipulation of our promotions terms.
- Fraud, Collusion, or Manipulation: Any attempts to cheat or manipulate the outcome of games will result in account suspension and/or closure.
- Use of Bots or Automated Systems: Using automated systems or scripts to play games on our Website is strictly prohibited.
Account Suspension and Closure
- Voluntary Account Closure: You may request voluntary account closure at any time by contacting our support team.
- Breach of Terms: If we suspect any breach of these Terms, we reserve the right to suspend or close your account without notice.
- Inactivity and Dormant Accounts: We reserve the right to close accounts that have been inactive for a period exceeding 12 months.
Privacy and Data Protection
- Information Collected: We collect various types of personal data, including but not limited to name, address, email, phone number, and financial information.
- Use and Storage of Personal Data: We use your personal data solely for the purpose of providing our services and maintaining compliance with AML regulations. Your data is stored securely on our servers.
Limitation of Liability
- Losses: We are not liable for any losses resulting from system errors, bugs, or third-party actions.
- System Errors: In the event of a system error, we reserve the right to void all bets placed during such period.
- Third-Party Links: You acknowledge that our Website may contain links to external websites and services over which we have no control.
Amendments and Updates
- Right to Modify the Terms: We reserve the right to modify these Terms at any time without prior notice.
- Notification of Changes: Any changes to these Terms will be posted on our Website, and it is your responsibility to review them regularly. By continuing to use our services after such changes are posted, you agree to be bound by the revised Terms.